Before your stay
Frequently asked questions
The main answers before your stay. If something is missing, call us or write to us.
All questions
What are the check-in and check-out times?
Check-in is from 3 pm, check-out by 11 am. This applies to all three houses. If you would like to arrive earlier or leave later, please ask in advance, subject to availability.
Which house is open in summer?
The Mondschein Chalet is open all year. The Ski Hotel and the Arlberg Motel are open in winter, in the 2026/27 season from 4 December 2026 to 11 April 2027.
How far is it to the slopes?
From the Ski Hotel a three to four minute walk to the Albona I lift, from the Chalet one to two minutes to the Chalet lift, from the Arlberg Motel 60 metres.
Is half board available?
Yes. The Chef's Choice is a four-course menu. Everything about it under half board.
Are dogs allowed?
Yes, in selected rooms and by prior reservation. We charge €25 per day.
Where can I park?
In the large village car park, with a parking ticket from reception, or in a bookable space in the underground garage.
Are there extra beds or cots?
We put a cot in any room free of charge on request. There are no extra beds. A third person sleeps on the sofa bed in the Panorama Double Plus, the Comfort Double Plus, the Signature Spa Suite (also with hot tub) and the Panorama Spa Suite, a fifth person in the Family Mondschein 5. The sofa bed is included in the room rate.
How do I cancel?
Free of charge up to three months before arrival. After that the stages in our general terms and conditions apply.
How do I reach the hotel?
On +43 5582 511 or by email to hotel@mondschein.com. Booking questions go to booking@mondschein.com.
Photo: Stuben Tourismus




